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| Top 10: Upmarket Articles June 24 – July 1, 2012 Posted: 02 Jul 2012 08:00 AM PDT Ready for a sharp Top 10 list this morning? I know I am! Take a gander at our most-viewed articles from those published last week:
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| Why do you have so many meetings? Posted: 02 Jul 2012 05:00 AM PDT
They’re all caused by the tragedy of the commons. Allow me to explain: Picture a big plot of grassy land shared by many farmers and their respective cattle. These farmers have a short term problem and a long term problem. The long term problem is obvious: if too many cows are allowed to graze, over time, the grass is destroyed. No farmer wants this. But short term, each individual farmer has a personal dilemma: "What if I let just one more of my cows graze?" he asks himself. "I'll get all the benefits of owning one more cow, but the cost (the depletion of grass) will be shared by everyone!” It’s a pretty irresistible deal, and so the farmer allows one more cow onto the grass. In fact, all the farmers do. Of course, they each don't just stop at one. They continue to allow more and more of their own cows onto the grass, until eventually, the grass is ruined. This classic scenario is known as the tragedy of the commons because multiple individuals acting based on their own short term self interests, destroy a shared limited resource, even though it goes against everyone’s long term interests. We see this social phenomenon everywhere — for example, pollution, overfishing, and what I call "over-meeting." Let’s say a manager needs advice for a decision he has to make and he wants the input of eight people. If he calls a one hour meeting, he can get eight people’s input all at once, by only spending one hour of his own time. Pretty good deal for the meeting caller, but to everyone else has been hit with a weapon of mass interruption. The aggregate cost of individuals acting in this self interested way is a system where the number of meetings held in an organization becomes unreasonable and unmanageable. That's a shame, because as Peter Drucker once said, "We either meet, or we work. We can't do both at the same time." Meetings are where we talk about, plan, and coordinate the real work, but it's not where we actually get it done. Instead, too many meetings create a debilitating culture of interruption, where it's rare to see a long stretch of open time available for people to do their real work. So how do we solve the tragedy of the commons problem? The answer is simple: one-on-one conversations. The great thing about a conversation is that it’s perfectly symmetrical. If I want to get one hour from you, I have to spend one hour myself. There’s no irresistible deal to exploit. Not only do switching to conversations prevent a tragedy of the commons, but there’s a side benefit: the one-on-one conversation is a fantastic communication tool. It’s more direct, more personal, easier to schedule, and usually less political. Don’t get me wrong, meetings are necessary. But not all the time. Like war, meetings should be a last resort. Image credit: Simon Blackley |
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