pbSmart Essentials highlights: Customer loyalty ���home-runs” and more

Dear , pbSmartEssentials.com is always being updated with great articles and videos to help you grow your small business. Here are a few of the top resources from the past week: 1. There's still time to improve your time management If you missed our recent webinar featuring time-management guru Allyson Lewis, no problem. The recorded session is now available "on demand" at pbSmartEssentials.com, so you can learn how to save time… any time you're ready! Watch the webinar 2.  The Small Business Communications Makeover #2: Absolutely Fabulous A gift store in Huntington Beach, California had done very well with its initial marketing efforts but needed help getting to the next level. Watch as our expert contributors breath new life into the marketing program at Absolutely Fabulous, offering tips and ideas to build relationships with customers, increase store traffic, and improve sales. Watch the videos 3.  Learn from the Big Guys: Zappos.com hits loyalty "home-run" with personal touch A hand-written thank-you card reinforces one customer's belief that Zappos.com is THE BEST place for her to shop. As much as it might seem like a random act of kindness, it's more a case of committing to a thoughtful customer service program. How can small businesses replicate the success at Zappos? Find out in Justin Amendola's latest blog post! Read the blog   Order pbSmartPostage™ today • Try it free for 60 days • Includes a 5lb scale • Ongoing costs of only $16.99 per month after the trial Connect with us Connect with us on your favorite online channels to receive regular updates on new content and advice. Unsubscribe This message was distributed by Pitney Bowes Inc., World Headquarters, 1 Elmcroft Road, Stamford, CT 06926. Pitney Bowes, the Corporate design and Every connection is a new opportunity are trademarks of Pitney Bowes Inc. All other trademarks are the property of the respective owners. This electronic message is an advertisement or solicitation. Your email address was provided by you to Pitney Bowes, and use of your email address is governed by the Pitney Bowes Privacy Policy. © 2012 Pitney Bowes Inc. All rights reserved.